Contact Us

Have a question, comment or suggestion?

Please contact us using any of the ways below.


  • E-mail:
    E-mail is not secure.  If you need to contact us regarding your account, passwords or other private information, please contact us via phone or stop in to a branch to speak with a banker.

  • Phone:   262.542.4448

                          Monday thru Friday – 9a – 5p

                       Saturday – 9a – 12 noon

  • Chat: If you are currently working with a Customer Support Representative who is asking you to share your computer screen, start a screenshare session by clicking here.

    • Mail:

        First Federal Bank

        P.O. Box 1198

                                    Waukesha, WI  53187

Lost or stolen credit or debit cards (after business hours):

Debit Cards – 800.554.8969

Consumer Credit Cards – 800.558.3424

Business Credit Cards – 866.552.8855