First Federal Bank gives you the freedom to manage your money anytime, anywhere! Enjoy 24/7 access to your account information from your Android, iPhone or Blackberry device with First Federal Bank Mobile Banking! This service requires enrollment in our Online Banking system. To get started, please contact a Customer Service Representative to get signed up today! You will need an operating system that supports application downloads and may require a data service plan. Message and data rates apply. Please consult your mobile carrier representative for any questions about your plan. If you are already enrolled in Online Banking, sign in, click options and follow the steps to begin the Mobile Banking enrollment process. The three mobile services we offer are:
Downloadable Touch Banking
- Review recent account activity
- Transfer money between accounts
- Pay bills
- Change and cancel pending payments
- Find ATM and branch locations
Requirements: To use the Touch Banking downloadable application, your mobile device must have an operating system that supports application downloads and may require a data service plan. Download the Touch Banking application by searching for “Touchbanking” in either the Apple Store or Google Play. MOBILE APP INSTRUCTIONS
- View account details
- Make transfers
- View e-Bills
- Make/ Change/ Cancel payments
- Find ATM and branch locations
Requirements: To use the mobile browser service, your mobile device must have an Internet Browser and may require a data service plan. Access the mobile site using the link sent by SMS text message during the enrollment process. After signing up for mobile banking, search for “First Federal Wisconsin” or type in www.firstfederalwisconsin.com on your mobile device.
Text Message Banking
- Use text messages to obtain account specific information (available balance, pending transactions) and have it returned to the mobile device, or respond to a bank-initiated text message such as authorizing a transaction.
- Manage your account(s) and enjoy the services you need on the go!
Requirements: To use the SMS text messaging service, your mobile device must send and receive text messages to and from a short code. Most mobile devices are capable of sending and receiving text messages, so your phone is most likely compatible with this service. Please note that some mobile service carriers charge for outgoing text messages or for each message sent and received. Text “HELP” for help or text “STOP” to cancel to 72080. Message and data rates may apply.
Frequently Asked Questions
What does mobile banking cost? There is no fee for using mobile banking. However, you do need a First Federal Bank account. It’s possible your mobile phone service provider may charge for text messages and/or web access – check with your mobile phone provider for more details. Lost your phone? You can disable mobile banking on your device at any time from within the online banking system, or you can call us at 262.542.4448 during business hours. We can either un-enroll your device, or suspend the service. Do I need a special phone? No. We developed mobile banking to work with virtually all of today’s phones and the most popular cell phone service providers. You can use mobile banking if:
Your phone allows text messaging; or You can browse the Internet on your phone; or You have an iPhone or Android mobile device
Where can I find all text commands? Simply text HELP to 72080 and you’ll receive a text message with all text commands (BAL, HIST, etc.) What happens if my access is locked? Contact us at 262.542.4448 during business hours and we’ll be happy to assist you.