The Community Bank Difference
We are in the business of providing outstanding customer service and supporting the communities where we operate.
As a community bank, service is at the forefront of everything we do.
Our approach to providing banking products and services, as well as, support for our communities is what helps us deliver “The Community Bank Difference.”
Banking should be convenient and easy. We are experts in the products and services we provide and helping our customers who use them to achieve their financial goals.
Meeting the needs of our customers is a personal responsibility to everyone at First Federal Bank.
We believe in conducting all business with honesty and integrity. We know that trust, coupled with providing individualized service and financial expertise builds long-term relationships.
“The Community Bank Difference” is more than tagline, it is the culture we created at First Federal Bank. When you work us, you can expect;
- Quick, local and responsive decision-making
- Personalized service and advice that meets or exceeds our customers’ expectations
- Active, committed service and involvement in our local communities
At First Federal Bank our competitive advantage is our people, how we serve our customers and support for our communities.
We look forward to serving you and showing you what “The Community Bank Difference” means!
Edward H. Schaefer | President & CEO